Technically, if you’re willing to venture far enough you may reach the conclusion that there may be a way to hack your way around it and still be able to programmatically call the ticket-based endpoint, however, I’m calling this out because you could reach the conclusion yourself and also because I want to reiterate that you would be in unsupported territory where any change to the internal endpoint could break your process.Īt this time, if you want full control over the management of end-user passwords then you can do so by calling into the Management API and updating the user directly, however, this implies you’ll have to own the whole flow and that you’re not going to be able to reuse the built-in reset password tickets. However, the ticket would still need to be used in that hosted page. Can someone push me into the right direction as to how to proceed from there?Īs you mentioned the endpoint that allows to receive a reset password ticket is designed only for internal consumption as part of the reset password hosted page the page in question already allows some degree of customization and I can let you know informally that we are considering augmenting the customization capabilities for that page in order to provide even more flexibility. I would have assumed there is an auth0 api endpoint that lets me change the password using the ticket as a one-time-valid authorization. However, I cannot find any documentation what to do with these pieces of information. Upon clicking this link, the user gets to our website and is prompted to enter his email and come up with a new password. After you have successfully updated your password, we recommend that you uninstall the Ticketmaster app and then reinstall it. The email contains a link back to our website with a ticket in the query parameter, like so: Next thing, he enters his email address and we’re using the Įndpoint to send an email with a verify link to him. I am trying to implement a use-case where a user forgot his password and clicks on “password reset” on our website.

Ticjet master password reset